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Reflash Services

Reflash Services

Automotive
OEM

CUSTOMER

  • Automotive OEM

 

TARGET

  • Vehicle radio units needed to be re-flashed within a two month timeframe
  • Dispatched inspectors from two different countries to four different locations in Canada and the United States

 

NATURE OF SERVICE

  • Re-flash radio units on behalf of OEM at four different port authorities along the west coast of Canada and the United States

 

TASKS

  • All vehicles needed to be hooked up to a computer mainframe in order to correct internal computer error within radio units.
  • Under dash computer port was used for main contact point to correct internal issue for re-flashing
  • Re-flash was successful when radio units displayed the proper information

LOCATION

 

  • West Coast Port Authorities, USA & Canada
Canada and USA

PROJECT KEY FIGURES

  • 979 Vehicles Re-flashed
  • 2 Month Project
  • 2 Countries Involved
  • 4 Port Authority Locations

 

TEAM

  • 2 Managers
  • 6 Supervisors
  • 4 Inspectors

KEY ACHIEVEMENTS & RESULTS

  • All units were reflashed in the time frame allotted without any identified failures